Building customer loyalty in digital banking: A study of bank staff’s perspectives on the challenges of digital CRM and loyalty

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ID: 30452
2017
Reference Key
larsson2017buildinginternational Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Larsson, A.
Journal international journal of bank marketing
Year 2017
DOI 10.1108/IJBM-08-2016-0112
URL
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