Building customer loyalty in digital banking: A study of bank staff’s perspectives on the challenges of digital CRM and loyalty
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2017
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larsson2017buildinginternational
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Authors | Larsson, A. |
Journal | international journal of bank marketing |
Year | 2017 |
DOI | 10.1108/IJBM-08-2016-0112 |
URL | |
Keywords | Keywords not found |
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