Managing service encounters with emotional intelligence
Clicks: 116
ID: 33500
2019
| Reference Key |
prentice2019managingjournal
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|---|---|
| Authors | Prentice, D. |
| Journal | journal of retailing and consumer services |
| Year | 2019 |
| DOI | 10.1016/j.jretconser.2019.07.001 |
| URL | |
| Keywords | Keywords not found |
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